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CASE STUDIES

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2023

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NovaCredit Finance

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CASE STUDIES

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2023

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NovaCredit Finance

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CASE STUDIES

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2023

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NovaCredit Finance

Accelerating Loan Processing with AI Automation

Accelerating Loan Processing with AI Automation

See how Aevolve.ai helped NovaCredit Finance cut loan approval times from days to minutes, improving customer experience and reducing operational costs.

See how Aevolve.ai helped NovaCredit Finance cut loan approval times from days to minutes, improving customer experience and reducing operational costs.

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CLIENT

NovaCredit Finance

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TIMELINE

3 months

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OVERVIEW

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OVERVIEW

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OVERVIEW

AI-Powered Loan Application & Verification System


NovaCredit Finance, a fast-growing digital lender, faced bottlenecks in loan application processing and compliance checks. Applications took 3–5 days for manual document verification and risk scoring, leading to customer frustration and drop-offs.

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CHALLENGES

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CHALLENGES

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CHALLENGES

Slow Loan Approvals & High Manual Workload


The operations team manually reviewed income statements, IDs, and credit documents. This not only slowed down approvals but also increased error risk and operational costs.

How can we speed up loan processing while maintaining compliance and accuracy?

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SOLUTIONS

Intelligent Document Processing & Risk Scoring


Aevolve.ai implemented an AI-powered automation system that:

  • Extracted and verified data from documents using NLP & OCR.

  • Integrated with APIs (credit bureaus, KYC) for instant checks.

  • Applied machine learning risk models for faster decision-making.

  • Automated approval workflows with real-time alerts for exceptions.

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RESULTS

Faster Decisions, Happier Customers


  • From Days to Minutes: Loan approvals that once took 3–5 days are now completed in under 30 minutes.

  • Cost Efficiency: Reduced operational costs by cutting manual review workload by 90%.

  • Customer Retention: Faster approvals led to a 40% increase in customer satisfaction scores.

  • Scalable System: AI workflows now process thousands of applications monthly without adding headcount.

  • Regulatory Compliance: Automated verification ensures 99% accuracy while staying compliant with KYC/AML rules.

90%

Reduction in manual work

70%

faster loan processing time (from 3–5 days to same-day)

99%

accuracy in document verification

The AI agent they built saved our team hours every week and improved our response time. It feels like we hired a new team member who never sleeps!

Windi Kulina

CMO of Bima